Website & App Terms of Use

1. Your account and responsibilities

• You must be at least 18, or using the Service with appropriate authority for a business/trust/entity.
• Keep your login secure and tell us promptly if you suspect unauthorised access.
• You're responsible for the accuracy of data you enter and for maintaining your own records as required by law.

2. Service description

We provide software tools to help you organise finances and prepare records/outputs you direct. We do not act as your tax agent unless separately agreed and registered. Outputs are generated from the data you provide and your configuration choices.

No personal financial or taxation advice. Information in the Service is general information and automation logic only. Obtain independent advice tailored to your circumstances where needed.

3. Acceptable use

You must not:

• Break the law or infringe others' rights (including privacy and IP).
• Upload unlawful, misleading or harmful content.
• Attempt to access, probe, circumvent or disrupt the Service or related systems.
• Use another person's information without lawful authority or their consent.

We may suspend or terminate accounts that breach these Terms or create risk to others.

4. Your content & licences

You retain all rights in the data you upload. You grant us a non-exclusive licence to host, back up, process and display your content solely to provide the Service and as otherwise permitted by law or by you. You warrant you have the right to supply the data (including any TFNs) for the intended tax purposes.

5. Privacy and TFNs

Our handling of personal information—including TFNs—is governed by our Privacy Policy (above). By using the Service, you acknowledge that:

• We will not use cookies or tracking pixels.
• Emails are opt-in only (except service/required notices).
• On deletion requests, production data is removed promptly; backups may retain copies until overwritten by our backup cycle.

6. Availability and changes

We aim for reliable availability but do not guarantee the Service will be uninterrupted or error-free. We may change features, apply updates or discontinue non-core features; material adverse changes will be communicated where practicable.

7. Fees (if applicable)

If you choose a paid plan, you agree to the displayed pricing and billing terms. Taxes (e.g., GST) are included or shown as required by law. We may revise prices with notice for future billing cycles.

8. Third-party services

If you connect third-party services (e.g., bank feeds), their terms and privacy policies apply. We are not responsible for third-party services and do not warrant their availability.

9. Warranties, ACL & limitation of liability

Nothing in these Terms excludes, restricts or modifies any right or remedy or any guarantee, warranty or other condition implied or imposed by the Australian Consumer Law (ACL) which cannot be lawfully excluded.

Subject to the ACL and to the maximum extent permitted by law:

• The Service is provided "as is" and we disclaim all non-statutory warranties.
• Our liability for any claim is limited, at our option, to resupplying the services or paying the cost of having the services resupplied.
• We are not liable for loss of profits, revenue, goodwill or indirect/consequential loss.

10. Indemnity

You indemnify us from losses arising from your unlawful use of the Service or breach of these Terms, except to the extent caused by our breach of law.

11. Suspension & termination

You may close your account at any time. We may suspend or terminate with notice if you materially breach these Terms, create risk, or if required by law. After termination, we will handle your data per the Privacy Policy (including backup cycle).

12. Governing law & disputes

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of its courts and courts of appeal. Please contact us first to attempt good-faith resolution.

13. Contact

Questions about these Terms: support@selfmanaged.com.