Why this matters
Managing personal details ensures accurate record-keeping for individuals in your system, enabling proper tax reporting, compliance, and communication with family members, partners, or advisors.
Prerequisites
- You must have Administrator or Owner access to the person's profile
- The person must be invited and have accepted access to your system
- Access to the People section of the application
Steps
- Navigate to People section
Go to the main menu and click on "People" to access the people management dashboard.
- Select the person
Click on the person's card in the overview or select their tab to access their profile.
- Open Personal Details section
In the person's profile, click on the "Personal Details" accordion section to expand it.
- Click Edit button
In the top-right corner of the Personal Details section, click the "Actions" dropdown and select "Edit" to enable editing mode.
- Update Personal Information
Fill in or modify the following fields as needed:
- Given Name: First name of the person
- Middle Name: Middle name (optional)
- Family Name: Last name of the person
- Display Name: How the person's name appears in the system
- Date of Birth: Person's birth date
- Date of Death: If applicable, date of death
- Update Identification Numbers
Enter or update identification information:
- TFN: Tax File Number (9 digits, auto-formatted)
- Director ID: If applicable, director identification number
- Configure Sole Trader Status
If the person operates as a sole trader:
- Select "Yes" for Sole Trader to enable business fields
- This will show additional business-related fields
- Complete Business Details (if Sole Trader)
When Sole Trader is enabled, fill in:
- ABN: Australian Business Number (11 digits, auto-formatted)
- Trading Name: Business trading name
- GST Registration: Whether registered for GST
- PAYG Withholding: Whether registered for PAYG withholding
- Set Tax Configuration
Configure tax-related settings:
- Tax Residency: Australian Resident, Foreign Resident, or Temporary Resident
- Reporting Entity: Whether this person is a reporting entity
- Configure Activity Settings
Set business activity flags:
- Primary Producer: Whether involved in primary production
- Business Activity: Whether has business activities
- Foreign Interactions: Whether has foreign business interactions
- Save Changes
Click "Save Changes" to save all modifications. The system will validate the data and confirm successful updates.
Expected Results
- Personal details are updated and saved in the system
- Form fields return to read-only mode after saving
- Business fields are shown/hidden based on Sole Trader status
- All validation rules are applied (required fields, format validation)
- Changes are reflected across the system where this person's data is used
Example
Example Personal Details:
Given Name: John
Family Name: Smith
Display Name: John Smith
Date of Birth: 1985-03-15
TFN: 123 456 789
Sole Trader: Yes
ABN: 12 345 678 901
Trading Name: Smith Consulting
GST Registration: Yes
Troubleshooting
- Edit button not visible: Check your permissions for this person's profile
- Required fields not saving: Ensure all mandatory fields are completed
- Format validation errors: Check TFN (9 digits) and ABN (11 digits) format
- Business fields not showing: Ensure Sole Trader is set to "Yes"
What Can Go Wrong
| Symptom |
Likely Cause |
Fix |
| Cannot edit personal details |
Insufficient permissions |
Contact system administrator for proper access |
| TFN format error |
Invalid format (not 9 digits) |
Enter exactly 9 digits, system will auto-format |
| ABN format error |
Invalid format (not 11 digits) |
Enter exactly 11 digits, system will auto-format |
| Business fields not visible |
Sole Trader not enabled |
Set Sole Trader to "Yes" to show business fields |
| Changes not saving |
Required fields missing |
Complete all required fields marked with * |
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