Why this matters
Adding employees and contractors to your payroll system enables proper wage management, tax withholding, superannuation contributions, and compliance with Australian employment laws.
Prerequisites
- You must have Administrator or Owner access to the entity
- Employee's personal details (name, address, contact information)
- Employee's tax information (TFN, bank details)
- Superannuation fund details
- Employment contract terms (salary/wages, pay cycle, leave entitlements)
Steps
- Navigate to Payroll section
Go to the main menu and click on "Payroll" to access the payroll dashboard.
- Select your entity
Choose the entity for which you want to add an employee/contractor from the payroll dashboard.
- Go to Employees section
Click on "Employees & Contractors" to access the employee management page.
- Click "Add Employee/Contractor"
In the top-right corner, click the "Add Employee/Contractor" button to open the creation modal.
- Select contact type and variants
In the modal, configure:
- Contact Type: Select "Individual" (default)
- Contact Variants: Choose "Employee" or "Contractor" (or both)
- Enter basic contact information
Fill in the required contact details:
- Display Name: How the person appears in the system
- First Name: Employee's given name
- Last Name: Employee's family name
- Email: Contact email address
- Phone: Contact phone number
- Add personal details
Complete personal information:
- Date of Birth: Employee's birth date
- Enter tax information
Provide tax-related details:
- Tax File Number (TFN): 9-digit TFN (auto-formatted)
- ABN: Required for contractors (11 digits, auto-formatted)
- Add bank details
Enter payment information:
- BSB: Bank BSB code (format: 123-456)
- Account Number: Bank account number
- Complete address information
Enter the employee's address:
- Street Address: Full street address
- Suburb: Suburb or town
- State: Australian state or territory
- Postcode: Postal code
- Configure superannuation details
Set up superannuation information:
- Superfund Type: Choose "APRA" (regulated fund) or "SMSF" (self-managed)
- For APRA funds: Enter fund ABN, name, USI, member number, and product name
- For SMSF: Enter fund ABN, name, area code, phone, ESA, BSB, and account number
- Create the employee record
Click "Create Employee/Contractor" to save the basic employee information.
- Set up employment contract
After creating the employee, you'll be prompted to create an employment contract with:
- Employment Type: Salary, Wages, or Casual
- Pay Cycle: Weekly, Fortnightly, Monthly, etc.
- Pay Rate: Annual salary or hourly rate
- Leave Entitlements: Annual leave and personal leave weeks
- Working Hours: Standard hours per cycle, days per week, hours per day
- Complete contract creation
Review all contract details and click "Create Contract" to finalize the employment arrangement.
Expected Results
- Employee/contractor appears in the employee list with their basic information
- Employment contract is created with specified terms
- Employee is ready for payroll processing and timesheet management
- Superannuation details are configured for automatic contributions
- Tax withholding is set up based on employment type
Example
Example Employee Setup:
Name: John Smith
Email: john.smith@email.com
TFN: 123 456 789
BSB: 062-000
Account: 12345678
Employment Type: Salary
Pay Cycle: Monthly
Annual Salary: $75,000
Superfund: APRA Fund (ABN: 12 345 678 901)
Troubleshooting
- TFN format error: Ensure exactly 9 digits are entered
- ABN format error: Ensure exactly 11 digits for contractors
- BSB format error: Use format 123-456 (3 digits, dash, 3 digits)
- Superfund lookup: Use Super Fund Lookup to verify fund details
- Contract creation fails: Ensure all required fields are completed
What Can Go Wrong
| Symptom |
Likely Cause |
Fix |
| Cannot access payroll section |
Insufficient permissions |
Contact system administrator for proper access |
| Employee creation fails |
Required fields missing |
Complete all mandatory fields marked with * |
| TFN validation error |
Invalid format or duplicate |
Check format (9 digits) and ensure unique TFN |
| Superfund details rejected |
Invalid ABN or USI |
Verify details using Super Fund Lookup tool |
| Contract creation fails |
Invalid pay rate or cycle |
Ensure pay rate matches employment type (annual for salary, hourly for wages) |
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